Frequently Asked Questions

What is Mental Health First Aid (MHFA)?
Mental Health First Aid is an evidence-based program, certified through the Mental Health Commission of Canada that teaches people how to recognize, understand, and respond to signs of mental health and substance use challenges. Like physical first aid, MHFA provides timely tools to support someone until professional help is available.
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What types of training do you offer?
We offer nationally recognized MHFA certification as well as custom workshops tailored to your organization's needs. Topics can include stress and resilience, supporting others, substance use and mental health, anti-bullying, and workplace wellness.
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How long are the sessions?
MHFA Essentials is 6 hours of classroom time, while MHFA Standard Certification is 12 hours. Either program can be divided across multiple days for flexibility.
Custom Workshops: Sessions range from 60-minute lunch-and-learns to half-day or full-day programs. All workshops are fully customizable to meet your team’s needs.
Do you offer training outside of Vancouver?
Yes. We provide in-person training across the Lower Mainland and can travel within BC for group sessions. Virtual workshops are also available for organizations located anywhere in Canada.
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How far in advance should we book?
We are currently scheduling sessions into 2026. Because dates fill up quickly, we recommend booking as early as possible to secure your preferred timeframe.​
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Who is this training for?
Our sessions are designed for everyone - no prior experience is needed. We regularly work with workplaces, schools, unions, and community groups who want to strengthen resilience, awareness, and support skills.
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What is your group booking policy?
Sessions are scheduled on a first-come, first-served basis, and most organizations book several months in advance. Your date is confirmed once we have a signed agreement (and deposit, if applicable). If your group size changes, just let us know ahead of time so we can plan accordingly.
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What is your cancellation policy?
30+ days before the session: Your deposit is refundable or transferable.
14–29 days before: 50% of the fee may be charged.
Less than 14 days before: The full fee is charged.
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Please note: Payment processing fees charged by the payment provider are non-refundable and will not be returned in the event of a cancellation.
If you need to reschedule, we’ll do our best to accommodate. Rescheduling within 30 days of the session may include a small admin fee.
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Are you part of a health authority?
No - Salal Mental Health Training is an independent business, not affiliated with any health authority or hospital. This allows us to work flexibly with a wide range of organizations across BC, including workplaces, schools, unions, and community groups.
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Do you provide clinical or therapeutic srvices?
We do not, as our focus is on education and training.
If you’re looking for immediate mental health support, here are resources that can help:
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In Canada: Call or text 988 for the Suicide Crisis Helpline (available 24/7).
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In BC: Call 310-6789 (no area code) to connect with the BC Mental Health Support Line.
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In an emergency: Dial 911 or go to your nearest emergency department.
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Still have questions?
We’re happy to chat. Reach out at salalmentalhealth@gmail.com and we’ll get back to you soon.